Our residential and home office customers receive the same level of professional support and consultancy as do our business customers, tailored towards the needs of this oft-neglected group.
We specialise in …
- New computer and networking equipment setup.
- Broadband setup and configuration.
- Networks (Ethernet and wireless).
- Practical internet security.
- General troubleshooting.
- Advice and implementation of backup strategies.
- Purchasing advice and assistance.
- 1-to-1 training.
- Ongoing maintenance (please see our ConstantCare service) and health checks.
Under certain circumstances, we are able to offer new customers an initial assessment free of charge. This takes the form of an informal, yet detailed interview we conduct with you at your home to assess your IT issues and needs, and to introduce us and our services to you. When granted, the free assessment is offered without obligation on your part, but any subsequent work we do for you will be chargeable on either a time and materials or fixed fee basis, according to the nature and precdictability of the work to be performed.